Guest Service Specialist: Growth & Hospitality

Pelicano's Pizza; Rocky River (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Wet Willie’s in Rocky River, OH is seeking a restaurant team member focused on delivering exceptional guest service and helping grow the restaurant's client base. This on-site role emphasizes teamwork, cleanliness, and adherence to safety standards.

Preferred candidates have 1 year of food service experience, clear English communication, and a friendly, professional demeanor. Join a vibrant team in a welcoming dining environment and develop hospitality skills.

Qualifications

• High school graduate or equivalent preferred.
• Must be 18 years of age or older.
• Ability to effectively communicate in English (verbal and written).
• Courteous, friendly and professional demeanor.
• Ability to stand/walk for prolonged periods.

Responsibilities

• Ensures excellent guest service that meets or exceeds expectations.
• Work with all team members and management to develop the restaurant's expanding client base.
• Operate in accordance with the company policies and applicable laws.
• Support other staff while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for guests and crew.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promote suggestive selling techniques.
• Maintain a warm, fun, friendly, and hospitable atmosphere.

Education

High School diploma or equivalent

Job description

Job 115647 - Future Opportunities
Rocky River, OH

• Ensures excellent guest service that meets or exceeds expectations.
• Working with all other team members and management to develop the restaurant's expanding client base
• Operatingin accordance with the company policies and applicable laws.
• Support other staff members while upholding standards, product quality and cleanliness.
• Follow all safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Prefer a minimum of one year of previousfood service/restaurantexperience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand / walk for prolonged periods of time