Guest Experience Greeter & Front Desk Attendant

Spanish Springs Lanes; Bakersfield (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment, Bakersfield, CA, is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, answer phones, manage the waitlist, and ring sales at the counter.

You will operate the POS, assist with basic bowling instruction, and help prepare for leagues while maintaining cash controls and safety procedures. A HS diploma or hospitality experience is preferred, and you must be 18+ to serve alcohol.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Friendliness

Telephone etiquette

Customer service

Communication

Education

HS Diploma or equivalent

Tools

POS system

Central panel

P/A system

Job description

Lucky Strike Entertainment, Bakersfield, CA, is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, answer phones, manage the waitlist, and ring sales at the counter.

You will operate the POS, assist with basic bowling instruction, and help prepare for leagues while maintaining cash controls and safety procedures. A HS diploma or hospitality experience is preferred, and you must be 18+ to serve alcohol.