Guest Experience Host - Bowling Center Front Desk

Lucky Strike Entertainment; River Grove (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play

Events Discounts

Food & Bev Discount

Job summary

Lucky Strike Entertainment is hiring a part-time Greeter/Counter Desk Attendant. You will greet guests, manage the waitlist, and assist with bowling lane assignments and equipment while handling sales at the counter.

The role requires strong telephone etiquette, a friendly demeanor, and the ability to operate POS and event systems. You must be at least 18 years old and enjoy a fast-paced, entertaining environment.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette. Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Customer service

Phone etiquette

Education

HS Diploma or equivalent

Tools

POS system

Job description

Lucky Strike Entertainment is hiring a part-time Greeter/Counter Desk Attendant. You will greet guests, manage the waitlist, and assist with bowling lane assignments and equipment while handling sales at the counter.

The role requires strong telephone etiquette, a friendly demeanor, and the ability to operate POS and event systems. You must be at least 18 years old and enjoy a fast-paced, entertaining environment.