Guest Experience & Game Ambassador - Free Mini Golf

Puttshack; Denver (CO); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Free mini golf

50% off meals

Job summary

Puttshack is hiring a Game Ambassador to greet guests, check in reservations, and guide players through the tech-infused mini golf experience. You will help guests enjoy a safe, fun, high-energy visit while explaining game rules and troubleshooting issues on the course.

Open daily with flexible, part-time to full-time schedules; positions typically involve 15–30 hours per week across 11am–1am, with varied shifts and a focus on guest service, teamwork, and safety compliance.

Qualifications

• Must be 18+ years of age to apply.
• Prior experience in hospitality, customer service, or related field.
• Passion for games and technology.
• High standards of guest service.
• Good communication skills and ability to problem solve.
• Friendly and upbeat demeanor when interacting with guests and team members.
• Safely and effectively communicate in order to perform and follow job requirements.

Responsibilities

• Bring your 'A' Game each and every day.
• Assist with general cleanliness of the kiosks, game courses, and guest services area.
• Assist guests with checking in their game play, answering questions, and guiding them throughout the course.
• Ensure all courses, golf balls, and other equipment are in proper working order.
• Troubleshoot small issues on the course and elevate any problems to Management.
• Maintain a pace sufficient to keep up with different levels of guest visits.
• Comply with all safety and sanitation guidelines and procedures.
• Take direction and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Age requirement

Hospitality experience

Customer service

Tech-savvy

Job description

Puttshack is hiring a Game Ambassador to greet guests, check in reservations, and guide players through the tech-infused mini golf experience. You will help guests enjoy a safe, fun, high-energy visit while explaining game rules and troubleshooting issues on the course.

Open daily with flexible, part-time to full-time schedules; positions typically involve 15–30 hours per week across 11am–1am, with varied shifts and a focus on guest service, teamwork, and safety compliance.