Guest Experience Ambassador - Tech-Powered Mini Golf

Hirebridge; Pittsburgh (Allegheny County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Free mini golf

50% off meals

Job summary

Puttshack USA is seeking friendly Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini-golf experience. You’ll explain game rules, troubleshoot issues, and ensure guests have a fun time in a high-energy environment.

Open daily with flexible schedules, this role offers competitive pay and robust benefits as part of a lively hospitality team committed to outstanding guest service.

Qualifications

• Must be 18+ years of age to apply.
• Prior experience in hospitality, customer service, or related field.
• Passion for games and technology.
• High standards of guest service.
• Good communication skills and ability to problem solve.
• Friendly and upbeat demeanor when interacting with guests and team members.
• Safely and effectively communicate in order to perform and follow job requirements.

Responsibilities

• Bring your 'A' Game each and every day.
• Assist with general cleanliness of the kiosks, game courses, and guest services area.
• Assist guests with checking in their game play, answering questions, and guiding them throughout the course.
• Ensure all courses, golf balls, and other equipment are in proper working order.
• Troubleshoot small issues on the course and elevate any problems to Management.
• Maintain a pace sufficient to keep up with different levels of guest visits.
• Comply with all safety and sanitation guidelines and procedures.
• Take direction and be a team player.
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook.
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Hospitality

Customer Service

Communication

Team Player

Tech Enthusiasm

Job description

Puttshack USA is seeking friendly Game Ambassadors to welcome guests, check in reservations, and guide players through our tech-infused mini-golf experience. You’ll explain game rules, troubleshoot issues, and ensure guests have a fun time in a high-energy environment.

Open daily with flexible schedules, this role offers competitive pay and robust benefits as part of a lively hospitality team committed to outstanding guest service.