Guest Experience Ambassador - Tech-Infused Mini Golf

Puttshack; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf &

Job summary

Puttshack is seeking a Game Ambassador to greet guests, check in reservations, and guide players through the tech-infused mini-golf experience. You’ll explain the rules, troubleshoot on course, and ensure guests have a fun, safe, memorable time.

The role requires 18+, hospitality or customer service background, passion for games and technology, strong communication, and a friendly, upbeat demeanor. This is a part-time, on-site position with flexible hours across seven days.

Qualifications

• Must be 18+ years of age.
• Prior hospitality or customer service experience.
• Passion for games and technology.
• High standards of guest service.
• Strong communication and problem-solving skills.
• Friendly and upbeat demeanor.
• Ability to follow safety guidelines.

Responsibilities

• Greet guests with a warm welcome.
• Check in reservations and guide guests through the course.
• Explain game rules and troubleshoot issues.
• Maintain cleanliness of kiosks and guest areas.
• Ensure equipment is in working order.
• Collaborate with team and follow policies.

Skills

Hospitality

Customer service

Communication

Problem solving

Friendly demeanor

Games & tech passion

Team player

Job description

Puttshack is seeking a Game Ambassador to greet guests, check in reservations, and guide players through the tech-infused mini-golf experience. You’ll explain the rules, troubleshoot on course, and ensure guests have a fun, safe, memorable time.

The role requires 18+, hospitality or customer service background, passion for games and technology, strong communication, and a friendly, upbeat demeanor. This is a part-time, on-site position with flexible hours across seven days.