Guest Experience Front Office Supervisor

Kimpton Hotels & Restaurants; Vero Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for growth

Work in a vibrant environment

Job summary

Kimpton Hotels & Restaurants in Vero Beach is actively seeking a Front Office Supervisor to lead their hospitality team. In this role, you will manage all Front Office operations, ensuring exceptional service for each guest while training and supervising the front desk staff. The ideal candidate will have previous hospitality experience, a commitment to guest satisfaction, and strong leadership capabilities.

This position requires a flexible schedule covering various shifts and direct interaction with guests. Join our dedicated team to create memorable experiences at our beautiful hotel.

Qualifications

• Prior experience in hospitality is required.
• Ability to communicate effectively with guests and staff.
• Strong problem-solving skills and ability to lead by example.

Responsibilities

• Oversee all Front Office operations to ensure guest satisfaction.
• Train and manage Front Office staff effectively.
• Ensure billing is accurate and handle guest inquiries.

Skills

Customer Service

Supervision

Communication

Problem-solving

Education

Prior experience in hospitality or a related field

Job description

Kimpton Hotels & Restaurants in Vero Beach is actively seeking a Front Office Supervisor to lead their hospitality team. In this role, you will manage all Front Office operations, ensuring exceptional service for each guest while training and supervising the front desk staff. The ideal candidate will have previous hospitality experience, a commitment to guest satisfaction, and strong leadership capabilities.

This position requires a flexible schedule covering various shifts and direct interaction with guests. Join our dedicated team to create memorable experiences at our beautiful hotel.