Front Office Supervisor & Guest Experience Lead

Hyatt Hotels Corporation; Northern, New York (KY, NY); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Hyatt Hotels Corporation is seeking an Assistant Front Office Manager to oversee the front office team, manage cash control for agents, staffing needs and guest services. The role may involve training, staff development and scheduling to ensure smooth operations.

The ideal candidate will have at least one year of front office supervisory experience and refined verbal and written communication skills in a fast-paced hospitality environment.

Qualifications

• Experience supervising front desk or front office staff.
• Excellent verbal and written communication abilities.
• Customer service mindset and guest-centric approach.

Responsibilities

• Oversee front office staff, cash handling, and guest services.
• Manage staffing needs and scheduling.
• Possibly provide training and staff development.

Skills

Front office supervision

Communication skills

Job description

Hyatt Hotels Corporation is seeking an Assistant Front Office Manager to oversee the front office team, manage cash control for agents, staffing needs and guest services. The role may involve training, staff development and scheduling to ensure smooth operations.

The ideal candidate will have at least one year of front office supervisory experience and refined verbal and written communication skills in a fast-paced hospitality environment.