Guest Experience Front Desk Supervisor

KW Property Management, LLC; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

KW Property Management, LLC is seeking a Front Desk Supervisor in Miami, FL. The role is on-site and full-time, reporting to the Property Manager. The supervisor will manage front desk operations, oversee the loading dock and package flow, and ensure safety procedures are followed.

Candidates should have strong managerial experience, bilingual abilities (Spanish/English may be required), and at least one year in a related role. Proficiency in MS Office is expected.

Qualifications

• Must have strong managerial background.
• Must be proficient with Microsoft Office applications.
• Bi-lingual; Spanish and English may be required at some properties.
• Minimum of one year related experience and/or training.

Responsibilities

• Oversees front desk operations and daily routines.
• Maintains strong customer service and resident relations.
• Ensures safety procedures and policies are followed.
• Lectures staff and schedules to meet property needs.
• Maintains documentation and reporting for daily activities.

Skills

Managerial experience

Customer service

Education

High School Diploma

AA or BA degree

Tools

Microsoft Office

Job description

KW Property Management, LLC is seeking a Front Desk Supervisor in Miami, FL. The role is on-site and full-time, reporting to the Property Manager. The supervisor will manage front desk operations, oversee the loading dock and package flow, and ensure safety procedures are followed.

Candidates should have strong managerial experience, bilingual abilities (Spanish/English may be required), and at least one year in a related role. Proficiency in MS Office is expected.