Workplace Experience Receptionist - San Jose, CA

CBRE Group, Inc.; San Jose (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

CBRE Group, Inc. is seeking a friendly Receptionist to greet visitors, answer calls, and support administrative tasks within the Workplace Experience team in San Jose. You will coordinate meeting room setup, catering, and equipment while ensuring security protocols for visitors.

The role focuses on delivering world-class customer service to clients and employees, with opportunities to grow within a Fortune 500 company and a comprehensive benefits package.

Qualifications

• Experience greeting visitors and handling calls.
• Strong communication skills and professional demeanor.
• Ability to schedule meetings and manage office tasks.

Responsibilities

• Receive and direct incoming calls to appropriate personnel.
• Greet clients and visitors; issue visitor passes and parking validations per security.
• Schedule and prepare meeting rooms; arrange catering and equipment.
• Perform clerical duties; manage office supplies and mail.
• Track packages and arrange messenger services; coordinate hospitality as needed.
• Follow established procedures under supervision.

Skills

Customer service

Communication

Telephone etiquette

Office software

Tools

MS Office

Job description

"Ready to take your career to the next level?"

"Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience."

This Fortune 500 Company offers Competitive Compensation, Full Benefits and Paid Time Off with unlimited opportunities of career growth.

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.