Guest Experience & Front Desk Specialist

Stivers-Automotive-Group; Prattville (AL); On-site; USD 28,000 - 34,000; Full time

Job summary

Stivers-Automotive-Group is seeking a friendly Receptionist to greet visitors and answer a high volume of calls at our Prattville location. You will be the first point of contact, directing inquiries and providing courteous help to customers on the phone and in person.

Daily duties include managing the switchboard, assisting visitors, maintaining a neat front desk, and supporting basic clerical tasks. The role emphasizes teamwork and professional customer service in a automotive environment.

Qualifications

• Organized and detailed in work performance.
• Good communication skills with excellent self-discipline and patience.
• Must perform duties as outlined above.
• Ability to work in a front-desk environment.

Responsibilities

• Answer calls and manage the telephone and switchboard.
• Assist visitors and provide directions.
• Greet visitors and verify sign-in.
• Maintain a neat reception area and assist with clerical tasks.
• Support administration, mail handling, and data entry as needed.
• Attend in-service education programs to meet educational requirements.

Skills

Organized

Good communication

Self-discipline

Patience

Job description

Stivers-Automotive-Group is seeking a friendly Receptionist to greet visitors and answer a high volume of calls at our Prattville location. You will be the first point of contact, directing inquiries and providing courteous help to customers on the phone and in person.

Daily duties include managing the switchboard, assisting visitors, maintaining a neat front desk, and supporting basic clerical tasks. The role emphasizes teamwork and professional customer service in a automotive environment.