Auto Showroom Front Desk Agent — Guest-Focused Service

Beaver Toyota St. Augustine; Saint Augustine (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Beaver Toyota of St. Augustine is seeking an enthusiastic Front Desk Receptionist to be the first point of contact for customers. The role focuses on delivering exceptional service and multitasking across administrative tasks in a fast-paced showroom setting.

The successful candidate will greet customers, manage calls, maintain records, and collaborate with departments to ensure a seamless auto‑purchase journey, including involvement in community events at the store.

Qualifications

• Previous experience in a receptionist, customer service, or administrative role is required
• Strong communication and interpersonal skills, with a genuine passion for providing exceptional customer service
• Proficient in using computers, with experience in Microsoft Office Suite and data entry
• Excellent time management and organizational skills, with the ability to multitask in a fast-paced environment
• Professional appearance and demeanor, with a positive and friendly attitude
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays
• Ability to maintain confidentiality and handle sensitive information with discretion

Responsibilities

• Warmly greet and welcome customers as they enter the showroom, and promptly address their inquiries and concerns
• Answer incoming phone calls professionally, and direct them to the appropriate department or staff member
• Maintain a clean and organized reception area to ensure a positive and professional atmosphere
• Assist in maintaining customer records and entering data into the dealership management system
• Collaborate with various departments to provide seamless customer support
• Receive and distribute mail and deliveries as required
• Provide assistance as needed during community events held at the store , ensuring a smooth and enjoyable experience for both customers and staff members
• Perform additional administrative tasks as needed to support the dealership team

Skills

Customer service

Data entry

Microsoft Office

Time management

Multitasking

Professional appearance

Tools

CRM software

Job description

Beaver Toyota of St. Augustine is seeking an enthusiastic Front Desk Receptionist to be the first point of contact for customers. The role focuses on delivering exceptional service and multitasking across administrative tasks in a fast-paced showroom setting.

The successful candidate will greet customers, manage calls, maintain records, and collaborate with departments to ensure a seamless auto‑purchase journey, including involvement in community events at the store.