Guest Experience Front Desk Specialist

Highgate; Fort Worth (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

Highgate is seeking a Front Office Agent in Fort Worth, Texas. This role focuses on providing attentive service to guests during check-in and throughout their stay, requiring a high school diploma and some hotel experience.

The ideal candidate will have great communication skills, be able to multitask, and maintain a warm demeanor. The position will involve answering guest inquiries and handling check-ins and check-outs efficiently.

Qualifications

• Experience in a hotel or a related field preferred.
• Computer experience required.
• Must maintain a warm and friendly demeanor at all times.

Responsibilities

• Provide attentive service to all guests during check-in, stay, and check-out.
• Answer inquiries from guests regarding transportation and entertainment.
• Handle check-ins and check-outs in a friendly and efficient manner.

Skills

Customer service

Effective communication

Multitasking

Education

High School diploma or equivalent

College coursework in related field

Tools

Front Desk computer system

Job description

Highgate is seeking a Front Office Agent in Fort Worth, Texas. This role focuses on providing attentive service to guests during check-in and throughout their stay, requiring a high school diploma and some hotel experience.

The ideal candidate will have great communication skills, be able to multitask, and maintain a warm demeanor. The position will involve answering guest inquiries and handling check-ins and check-outs efficiently.