Guest Experience Front Desk Pro | Discounts & Growth

Prospera Hotels, Inc.; Anaheim (CA); Vor Ort; USD 22.000 - 36.000; Vollzeit

Zusammenfassung

Prospera Hotels, Inc. in Anaheim, CA is seeking a friendly Front Desk Agent to be the face of the hotel. You will welcome guests, assist during their stay, and help deliver an exceptional hospitality experience.

The role includes checking guests in and out, processing reservations and payments, coordinating with hotel departments, and responding to guest requests to ensure satisfaction. Weekend and holiday availability is required.

Qualifikationen

• Customer service experience preferred
• Strong communication and problem-solving skills
• Must be 18 years or older

Aufgaben

• Welcome guests and provide excellent customer service
• Check guests in and out, process reservations and payments, assign rooms
• Respond to guest requests and resolve concerns, coordinate with hotel departments to ensure satisfaction

Kenntnisse

Customer service

Communication

Problem-solving

Jobbeschreibung

Prospera Hotels, Inc. in Anaheim, CA is seeking a friendly Front Desk Agent to be the face of the hotel. You will welcome guests, assist during their stay, and help deliver an exceptional hospitality experience.

The role includes checking guests in and out, processing reservations and payments, coordinating with hotel departments, and responding to guest requests to ensure satisfaction. Weekend and holiday availability is required.