Guest Experience Front Desk Pro Check-In & Travel Discounts

Hilton Grand Vacations; Delaware; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Driven Compensation

Recognition Programs and Rewards

Discounted travel rates

401(k) program with company match

Paid Time off and Paid Sick Days

Tuition reimbursement programs

Numerous learning and advancementoppor

And more.

Job summary

Hilton Grand Vacations in St. Augustine is seeking a full-time Front Desk Clerk to welcome guests and owners, check in/out, and handle payments. This role requires friendly service and the ability to multitask in a fast-paced environment.

You should have at least 6 months of customer service experience, proficient English, and flexible weekend/holiday availability. Opportunities for career growth and a supportive team culture are highlighted.

Qualifications

• 6 months of customer service experience
• Proficient English language
• Open and flexible availability, including weekends and holidays

Responsibilities

• Greeting guests and owners on arrival.
• Check in/out guests.
• Generates folio and collects payments.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and restocks the front desk with supplies including preparing arrival packets and area information.
• Answering phones and directing calls.

Skills

Customer service

English proficiency

Job description

Hilton Grand Vacations in St. Augustine is seeking a full-time Front Desk Clerk to welcome guests and owners, check in/out, and handle payments. This role requires friendly service and the ability to multitask in a fast-paced environment.

You should have at least 6 months of customer service experience, proficient English, and flexible weekend/holiday availability. Opportunities for career growth and a supportive team culture are highlighted.