Guest Experience & Front Desk Coordinator

SVM; Sparks (NV); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO (Paid Time Off)

401k plan

Paid meal break

Job summary

SVM is seeking a Front Office Administrator to be the first point of contact for guests, customers, and vendors, shaping initial impressions with a warm, professional demeanor.

You will handle calls, messages, mail, and office coordination, while maintaining a secure and inviting front desk environment. Strong communication and independence are essential, and a background check is required.

Qualifications

• Prior experience in a reception, front desk, customer service or equivalent role highly preferred.
• High school diploma or GED required.
• Demonstrates discretion when handling sensitive phone calls.
• Proficiency with MS Office and PDF applications (Bluebeam preferred).
• Excellent verbal and written communication; ability to work independently and meet deadlines; background check required.

Responsibilities

• Greet and welcome visitors in person or by phone in a professional and friendly manner.
• Manage incoming phone calls and record details for appropriate departments.
• Relay messages promptly to the right personnel.
• Monitor entry to the premises and ensure security protocols are followed.
• Assist with sorting mail, deliveries, and office supplies.
• Maintain a tidy, safe reception area.
• Coordinate shipments via OnTrac, FedEx and UPS.
• Support with scanning, filing, printing, and other admin duties.

Skills

Reception experience

Customer service

MS Office

Discretion

Verbal & written comms

Independence

Background check

Education

High School Diploma or GED

Tools

MS Office Suite

Bluebeam

Job description

SVM is seeking a Front Office Administrator to be the first point of contact for guests, customers, and vendors, shaping initial impressions with a warm, professional demeanor.

You will handle calls, messages, mail, and office coordination, while maintaining a secure and inviting front desk environment. Strong communication and independence are essential, and a background check is required.