Guest Experience & Front Desk Coordinator

Vida Shoes International; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Vida Shoes International is seeking a Receptionist to greet visitors and direct them, answer phones, and support the HR team. The role includes handling mail and deliveries, providing professional engagement, and assisting with general administrative tasks.

The receptionist will occasionally back up the main office at 29 West 56 and must maintain confidentiality and high-level organizational skills in a fast-paced environment.

Qualifications

• High School diploma or equivalent with two years of related work experience or an equivalent combination.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet clients, visitors, and guests; determine the purpose of each visit and direct them accordingly.
• Answer, screen, and route telephone calls; take messages when needed.
• Serve as backup to cover Receptionist at the 29 West 56 office across the street.
• Receive mail, documents, packages, and courier deliveries; sort and distribute them to the appropriate associates.
• Provide courteous, informed, accessible, and professional engagement to all stakeholders.
• Assist the HR team as needed.
• Perform other duties as assigned.

Skills

Verbal communication

Interpersonal skills

Customer service

Attention to detail

Ethics

Organization & time management

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Vida Shoes International is seeking a Receptionist to greet visitors and direct them, answer phones, and support the HR team. The role includes handling mail and deliveries, providing professional engagement, and assisting with general administrative tasks.

The receptionist will occasionally back up the main office at 29 West 56 and must maintain confidentiality and high-level organizational skills in a fast-paced environment.