Receptionist

Vida Shoes International; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Vida Shoes International is seeking a Receptionist to greet visitors and direct them, answer phones, and support the HR team. The role includes handling mail and deliveries, providing professional engagement, and assisting with general administrative tasks.

The receptionist will occasionally back up the main office at 29 West 56 and must maintain confidentiality and high-level organizational skills in a fast-paced environment.

Qualifications

• High School diploma or equivalent with two years of related work experience or an equivalent combination.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Greet clients, visitors, and guests; determine the purpose of each visit and direct them accordingly.
• Answer, screen, and route telephone calls; take messages when needed.
• Serve as backup to cover Receptionist at the 29 West 56 office across the street.
• Receive mail, documents, packages, and courier deliveries; sort and distribute them to the appropriate associates.
• Provide courteous, informed, accessible, and professional engagement to all stakeholders.
• Assist the HR team as needed.
• Perform other duties as assigned.

Skills

Verbal communication

Interpersonal skills

Customer service

Attention to detail

Ethics

Organization & time management

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing, and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year.

Job Title

Receptionist

Reports to

HR Director

Summary

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.

Key Responsibilities include, but not limited to:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs them to the appropriate location
• Accept, screen and route telephone calls, directing inquiries as appropriate and/or providing information; Take detailed messages when desired party is unavailable.
• Act as backup to cover Receptionist at 29 West 56 office (across the street)
• Receive mail, documents, packages, and courier deliveries, and sort and distribute items to appropriate associates
• Provide service excellence through courteous, informed, accessible, and professional engagement
• Provide assistance to the HR team as needed
• Perform other duties as assigned

Qualifications

• A High School diploma or equivalent with two(2) years of related work experience or a combination of completed education and/or related work experience equal to two (2) years is required.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

Knowledge, Skills and Abilities

• Able to effectively handle confidential and proprietary information
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills
• Detail Oriented - Proven accuracy and attention to detail
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs

Physical Requirements

• Prolonged periods of sitting at a desk