Guest Experience & Front Desk Coordinator

Avalonvi; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Training on front desk procedures

Supportive team environment

Strengthen administrative and comms –

Professional growth within the org

Job summary

Avalonvi is seeking a professional Front Desk Agent to serve as the first point of contact for visitors and callers. You will maintain a welcoming reception, route inquiries, and provide dependable administrative support to daily operations.

Ideal candidates are organized, detail-oriented, and able to prioritize tasks while delivering courteous, professional service. No prior reception experience required, but a proactive attitude is essential for team success.

Qualifications

• Excellent verbal communication and customer service skills.
• Professional, welcoming, and organized approach.
• Strong attention to detail and time management.
• Ability to prioritize tasks and manage routine requests independently.
• Comfortable interacting with visitors and working collaboratively.
• Reception or administrative experience is an asset but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Respond to general inquiries in a courteous and professional manner.
• Answer incoming calls, relay messages, and direct requests as appropriate.
• Maintain visitor records and assist with routine administrative documentation.
• Receive and distribute incoming mail and other deliveries.
• Help keep the reception area organized, clean, and presentable.
• Monitor office supplies and notify the appropriate team member when replenishment is needed.
• Provide administrative support for meetings and daily office activities.
• Handle information responsibly and follow company procedures.

Skills

Verbal communication

Customer service

Organization

Attention to detail

Time management

Prioritization

Interpersonal skills

Reception experience

Job description

Avalonvi is seeking a professional Front Desk Agent to serve as the first point of contact for visitors and callers. You will maintain a welcoming reception, route inquiries, and provide dependable administrative support to daily operations.

Ideal candidates are organized, detail-oriented, and able to prioritize tasks while delivering courteous, professional service. No prior reception experience required, but a proactive attitude is essential for team success.