Guest Experience & Front Desk Associate

Paycom; Bradenton (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Planet Fitness in Bradenton, FL is seeking a Front Desk Associate to greet members, provide exceptional service, and keep the club clean and organized. You will handle check-ins, membership questions, and basic transactions while ensuring a welcoming environment.

This entry-level role requires strong communication, a positive attitude, and flexibility to work evenings or weekends. Previous customer service experience is preferred, and a high school diploma or equivalent is required.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, check-ins, and transactions.
• Keep front desk and lobby tidy and welcoming.
• Maintain club cleanliness, including restrooms and common areas.
• Promote membership options and services to guests.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Team player

Education

High school diploma or equivalent

Job description

Planet Fitness in Bradenton, FL is seeking a Front Desk Associate to greet members, provide exceptional service, and keep the club clean and organized. You will handle check-ins, membership questions, and basic transactions while ensuring a welcoming environment.

This entry-level role requires strong communication, a positive attitude, and flexibility to work evenings or weekends. Previous customer service experience is preferred, and a high school diploma or equivalent is required.