Guest Experience Front Desk Agent | Reservations & Service

Candlewood Suites; Auburn (AL); Sur place; USD 24 000 - 28 000; Plein temps

Avantages offerts par ce poste

Holiday pay

PTO benefits

Résumé du poste

Candlewood Suites Auburn is seeking a Front Desk Agent to be the face of the hotel, ensuring a seamless, welcoming guest experience. You will manage reservations, assist guests with needs, and support daily hotel operations while delivering top-notch service.

Responsibilities include safeguarding privacy, handling cash and deposits, and maintaining public areas. Availability for nights, weekends, and holidays is required; prior front desk experience is a plus but not mandatory.

Qualifications

• Experience in hospitality front desk operations preferred.
• Ability to operate brand management software and standard office tech.
• Authorized to work in the United States.

Responsabilités

• Safeguard guest privacy and safety.
• Make, edit, and confirm reservations.
• Communicate with guests and team members.
• Operate phones and computers efficiently.
• Gather and interpret reports.
• Maintain clean and inviting public areas.
• Handle cash, keys, and deposits.
• Assist with other duties as assigned.

Connaissances

Customer service

Front desk operations

Night shifts

Outils

Brand management software

Description du poste

Candlewood Suites Auburn is seeking a Front Desk Agent to be the face of the hotel, ensuring a seamless, welcoming guest experience. You will manage reservations, assist guests with needs, and support daily hotel operations while delivering top-notch service.

Responsibilities include safeguarding privacy, handling cash and deposits, and maintaining public areas. Availability for nights, weekends, and holidays is required; prior front desk experience is a plus but not mandatory.