Guest Experience Agent - Nights & Weekends

Auburn Lodge, Auburn AL; Auburn (AL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday and PTO benefits

Competitive pay

Descripción de la vacante

Auburn Lodge in Auburn, AL is seeking friendly Front Desk Agents to join our hospitality team. You’ll be the face of the hotel, welcoming guests, managing reservations, and assisting with their needs to ensure a seamless stay.

This role emphasizes guest privacy, clear communication, and accurate cash handling. Prior front desk experience is a plus but not required; we value dedication, flexibility, and a positive attitude. Apply today to grow with us.

Formación

• Front desk experience is a plus but not required.

Responsabilidades

• Safeguard guest privacy and safety.
• Make, edit, and confirm reservations.
• Operate phones and computers efficiently.
• Communicate with guests and team members.
• Gather and interpret reports.
• Maintain clean and inviting public areas.
• Handle cash, keys, and deposits.
• Assist with other duties as assigned.

Conocimientos

Guest Services

Reservations management

Cash handling

Communication

Herramientas

Brand management software

Descripción del empleo

Auburn Lodge in Auburn, AL is seeking friendly Front Desk Agents to join our hospitality team. You’ll be the face of the hotel, welcoming guests, managing reservations, and assisting with their needs to ensure a seamless stay.

This role emphasizes guest privacy, clear communication, and accurate cash handling. Prior front desk experience is a plus but not required; we value dedication, flexibility, and a positive attitude. Apply today to grow with us.