Guest Experience Front Desk Agent (Part Time)

Emeline; Charleston (SC); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

PTO/PTO exchange

Medical benefits

Dental benefits

Vision benefits

Maternity/Paternity leave

Pet insurance

Company-matched dependent care & 401k

Student loan repayment

Ancillary benefits

Job summary

Emeline in Charleston is seeking a Front Desk Agent (Part Time) to warmly welcome guests, assist with check-in/check-out, and provide information about rooms and local amenities. The role emphasizes a personable, patient, and proactive attitude to fulfill guest requests and ensure a memorable stay.

The position is on-site in Charleston, SC, with a focus on delivering exceptional guest experiences and coordinating with the property to manage room assignments and payments.

Responsibilities

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requests
• Sense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

Job description

Emeline in Charleston is seeking a Front Desk Agent (Part Time) to warmly welcome guests, assist with check-in/check-out, and provide information about rooms and local amenities. The role emphasizes a personable, patient, and proactive attitude to fulfill guest requests and ensure a memorable stay.

The position is on-site in Charleston, SC, with a focus on delivering exceptional guest experiences and coordinating with the property to manage room assignments and payments.