Front Desk Agent (Part Time)

Makeready Llc; Charleston (SC); On-site; USD 1,653,000 - 2,480,000; Part time

Benefits offered by this job

Health benefits

PTO exchange

Maternity/paternity leave

Pet insurance

401k

Student loan repayment

Job summary

Makeready LLC is seeking a Front Desk Agent (Part Time) at Emeline in Charleston, SC. The role focuses on warmly welcoming guests, handling check-in/check-out, and providing guests with information about rooms, rates and local amenities to create a memorable stay.

Responsibilities include processing payments, verifying cards, and responding promptly to guest requests while maintaining a professional and approachable demeanor throughout each guest encounter.

Qualifications

• Greet guests and create welcoming atmosphere.
• Assist guests with check-in/check-out procedures.
• Provide information about hotel, rooms, rates and amenities.

Responsibilities

• Welcome guests upon arrival and assign rooms.
• Provide information about hotel, available rooms, review rate and amenities during check-in.
• Inform guests about payment methods and verify cards on file or collect upon arrival.
• Perform all check-in and check-out tasks.
• Respond to requests in a timely and professional manner.
• Be approachable and personable in guest interactions.
• Be patient and understanding with guests' needs and requests; act with urgency to resolve issues.
• Stand for extended periods as required.

Job description

Front Desk Agent (Part Time)

Full Time Emeline, Charleston, SC, US

Traveled, compelling, authentic. Emeline offers innovative dining, cozy gathering places, curated retail, classic event space and gracious guest rooms - marked by layers of experience, thoughtful surprises and an unmistakable sense of place.

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene.

Requested Tasks

• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process
• Inform guests about payment methods and verify their credit cards on file or collect upon arrival
• Perform all check-in and check-out tasks
• Respond to requests in a timely and professional manner
• Approachable and personable personality
• Patient and understanding with guests' needs and requestsSense of urgency to fulfill requests and resolve issues
• Ability to stand for extended periods at a time

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.