Guest-First Front Desk Agent — Flexible Schedule

KMD HOTEL GROUP II; North Charleston (SC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

KMD Hotel Group II in North Charleston, SC is seeking a friendly and motivated Front Desk Agent to be the face of the hotel, delivering memorable guest experiences from check-in to check-out. You will greet guests, manage reservations, handle inquiries, and coordinate with housekeeping to ensure satisfaction.

A high school diploma is required; prior front desk experience and PMS familiarity are a plus. The role requires excellent communication and a guest-first attitude in a fast-paced

Qualifications

• Strong communication and interpersonal skills with a guest-first attitude.
• Ability to multitask and stay composed in a fast-paced environment.
• Professional appearance and a team-oriented demeanor.

Responsibilities

• Greet and check in/check out guests in a professional and welcoming manner.
• Manage reservations, cancellations, and room assignments using property management systems (PMS).
• Handle guest inquiries, requests, and complaints with prompt and courteous service.
• Process payments, issue room keys, and maintain accurate billing records.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Provide local area recommendations and information to enhance the guest experience.
• Maintain a clean, organized, and professional front desk environment.

Job description

KMD Hotel Group II in North Charleston, SC is seeking a friendly and motivated Front Desk Agent to be the face of the hotel, delivering memorable guest experiences from check-in to check-out. You will greet guests, manage reservations, handle inquiries, and coordinate with housekeeping to ensure satisfaction.

A high school diploma is required; prior front desk experience and PMS familiarity are a plus. The role requires excellent communication and a guest-first attitude in a fast-paced