Guest Experience Associate - Front Desk (Part-Time)

Makeready Llc; Charleston (SC); On-site; USD 1,653,000 - 2,480,000; Part time

Benefits offered by this job

Health benefits

PTO exchange

Maternity/paternity leave

Pet insurance

401k

Student loan repayment

Job summary

Makeready LLC is seeking a Front Desk Agent (Part Time) at Emeline in Charleston, SC. The role focuses on warmly welcoming guests, handling check-in/check-out, and providing guests with information about rooms, rates and local amenities to create a memorable stay.

Responsibilities include processing payments, verifying cards, and responding promptly to guest requests while maintaining a professional and approachable demeanor throughout each guest encounter.

Qualifications

• Greet guests and create welcoming atmosphere.
• Assist guests with check-in/check-out procedures.
• Provide information about hotel, rooms, rates and amenities.

Responsibilities

• Welcome guests upon arrival and assign rooms.
• Provide information about hotel, available rooms, review rate and amenities during check-in.
• Inform guests about payment methods and verify cards on file or collect upon arrival.
• Perform all check-in and check-out tasks.
• Respond to requests in a timely and professional manner.
• Be approachable and personable in guest interactions.
• Be patient and understanding with guests' needs and requests; act with urgency to resolve issues.
• Stand for extended periods as required.

Job description

Makeready LLC is seeking a Front Desk Agent (Part Time) at Emeline in Charleston, SC. The role focuses on warmly welcoming guests, handling check-in/check-out, and providing guests with information about rooms, rates and local amenities to create a memorable stay.

Responsibilities include processing payments, verifying cards, and responding promptly to guest requests while maintaining a professional and approachable demeanor throughout each guest encounter.