Guest Experience Front Desk Agent | Flexible Schedule

HVMG; San Rafael (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

PayActive access to earned wages

Paid Time Off

Healthcare benefits

401(k) with match

Hotel discounts

Job summary

HVMG in San Rafael, CA is seeking a Front Desk Agent to be the first point of contact for guests, handling check-in/check-out, reservations, and inquiries with warmth and professionalism.

This on-site role offers $22/hour and a culture of excellence with growth opportunities. Benefits include healthcare, PTO, a 401(k) with matching, hotel discounts, and flexible scheduling options where available.

Qualifications

• Hotel experience is a plus.
• A combination of education and experience.

Responsibilities

• You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
• You will report to the Front Office Manager or Front Office Supervisor.
• A career as a guest service associate can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Skills

Customer service

Communication skills

English proficiency

Education

Combination of education and experience

Job description

HVMG in San Rafael, CA is seeking a Front Desk Agent to be the first point of contact for guests, handling check-in/check-out, reservations, and inquiries with warmth and professionalism.

This on-site role offers $22/hour and a culture of excellence with growth opportunities. Benefits include healthcare, PTO, a 401(k) with matching, hotel discounts, and flexible scheduling options where available.