Guest Experience Front Desk Agent

HVMG - Hospitality Ventures Management Group; Minneapolis (MN); On-site; USD 36,000 - 43,200; Full time

Benefits offered by this job

Career growth opportunities

Flexible scheduling

Paid Time Off (PTO) and Paid Holidays

Full healthcare benefits: medical, dental, and vision

401(k) with guaranteed 4% match

Exclusive hotel and food & beverage discounts

Job summary

HVMG - Hospitality Ventures Management Group in Minneapolis is seeking a Front Desk Agent to be the first point of contact for guests, providing warm, professional service. Responsibilities include check-in/check-out, managing reservations, and addressing inquiries, ensuring a seamless experience.

This position offers flexible scheduling, career growth opportunities, and full healthcare benefits. Candidates should be eligible to work in the US and possess effective communication skills.

Qualifications

• Ability to read, write, and communicate effectively in English.
• Hotel experience is a plus.
• Flexible schedule availability including evenings, weekends, and holidays.

Responsibilities

• Check-in/check-out guests with warmth and professionalism.
• Handle reservations and address guest inquiries.
• Assist guests with hotel services and local attractions.

Skills

Customer service

Communication skills

Attention to detail

Education

Education and experience in hospitality

Job description

HVMG - Hospitality Ventures Management Group in Minneapolis is seeking a Front Desk Agent to be the first point of contact for guests, providing warm, professional service. Responsibilities include check-in/check-out, managing reservations, and addressing inquiries, ensuring a seamless experience.

This position offers flexible scheduling, career growth opportunities, and full healthcare benefits. Candidates should be eligible to work in the US and possess effective communication skills.