Guest Experience Front Desk Agent - Five-Star Service

Crestview Management, LLC; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Marriott Tampa Westshore is seeking a Front Desk Agent to welcome guests, register arrivals, and assist with guest requests. You will maintain Five Star Service Standards and handle guest accounts during check-out, while ensuring smooth operations across shifts.

The role requires strong hospitality values and a proactive, calm demeanor during busy periods, with shifts 7am–3pm or 3pm–11pm. Hotel experience is preferred; training will be provided.

Qualifications

• Hospitality experience preferred.
• Excellent communication and guest service skills.
• Ability to handle guest requests with professionalism.

Responsibilities

• Greet guests with a friendly and sincere welcome.
• Register guests and manage check-in/out efficiently.
• Provide information on local attractions and hotel services.

Skills

Hospitality experience

Customer service

Communication

Job description

Marriott Tampa Westshore is seeking a Front Desk Agent to welcome guests, register arrivals, and assist with guest requests. You will maintain Five Star Service Standards and handle guest accounts during check-out, while ensuring smooth operations across shifts.

The role requires strong hospitality values and a proactive, calm demeanor during busy periods, with shifts 7am–3pm or 3pm–11pm. Hotel experience is preferred; training will be provided.