Guest Experience Ambassador — Front Desk

Courtyard by Marriott Seattle Northgate; Seattle (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Paid Time Off

401(k) plan

Employee Discounts

Growth opportunities

Sick Pay

Job summary

Legacy Hospitality is seeking a Guest Services Representative at our Seattle area front desk to greet guests, manage reservations, and ensure seamless stays from arrival to departure. You will handle check-ins/check-outs, assist with inquiries, and coordinate with housekeeping to keep operations running smoothly.

The role requires strong communication, multitasking, and a guest-first mindset in a fast-paced environment. Full-time position with competitive pay and benefits in the Seattle area.

Qualifications

• Experience in guest-facing roles preferred.
• Excellent communication and problem-solving abilities.
• Ability to multitask and stay organized in busy environments.

Responsibilities

• As a Guest Services Representative, greet guests and manage check-in/check-out.
• Handle reservations, room assignments, and special requests.
• Answer calls, assist with guest inquiries, and maintain billing accuracy.
• Coordinate with housekeeping and other departments to ensure smooth operations.

Skills

Customer service

Communication

Multitasking

Tools

Reservation software

Front desk software

Job description

Legacy Hospitality is seeking a Guest Services Representative at our Seattle area front desk to greet guests, manage reservations, and ensure seamless stays from arrival to departure. You will handle check-ins/check-outs, assist with inquiries, and coordinate with housekeeping to keep operations running smoothly.

The role requires strong communication, multitasking, and a guest-first mindset in a fast-paced environment. Full-time position with competitive pay and benefits in the Seattle area.