Guest Services Front Desk Agent

Starwood Hotels; Seattle (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Starwood Hotels in Seattle seeks a warm, welcoming Front Office Agent to ensure guests feel relaxed from arrival to departure. You will greet guests, handle check-in/out, and deliver impeccable service with a friendly, can-do attitude.

The role values team collaboration, multitasking, attention to detail, and a willingness to work a 24-hour operation. Customer service experience and a second language are a plus as you help reflect the brand’s best self.

Qualifications

• Minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests at arrival and departure with a warm, welcoming manner.
• Provide impeccable service and assist guests with requests throughout their stay.
• Handle check-in/check-out processes efficiently and accurately.
• Support front desk operations to ensure a smooth guest experience.

Skills

Guest service

Team player

Multitasking

Detail oriented

Job description

Starwood Hotels in Seattle seeks a warm, welcoming Front Office Agent to ensure guests feel relaxed from arrival to departure. You will greet guests, handle check-in/out, and deliver impeccable service with a friendly, can-do attitude.

The role values team collaboration, multitasking, attention to detail, and a willingness to work a 24-hour operation. Customer service experience and a second language are a plus as you help reflect the brand’s best self.