Guest Experience Concierge (Front Desk)

Hotel Austin; Seattle (WA); On-site; USD 22,000 - 36,000; Full time

Job summary

Starwood Hotels in Seattle is seeking a Front Office Agent to ensure guests have a relaxing and effortless experience from arrival to departure. You’ll be the first point of contact, delivering impeccable service and assisting with check-in and check-out while coordinating with team members.

The ideal candidate has at least 1 year of guest service experience, is a friendly and detail-oriented team player, and is flexible for a 24-hour operation. Bilingual abilities are a plus.

Qualifications

• Minimum 1 year of front desk or guest service experience.
• Ability to speak a second language is a plus.
• Flexible to meet the demands of a 24‑hour operation.

Responsibilities

• Provide impeccable service to guests at arrival, during stay, and at departure.
• Assist guests with check-in/check-out and inquiries.
• Collaborate with team to ensure smooth hotel operations.

Skills

Guest service

Team player

Detail oriented

Multi-tasking

Flexibility

Second language

Job description

Starwood Hotels in Seattle is seeking a Front Office Agent to ensure guests have a relaxing and effortless experience from arrival to departure. You’ll be the first point of contact, delivering impeccable service and assisting with check-in and check-out while coordinating with team members.

The ideal candidate has at least 1 year of guest service experience, is a friendly and detail-oriented team player, and is flexible for a 24-hour operation. Bilingual abilities are a plus.