Guest Experience Front Desk Agent | Daily Pay & Benefits

Aimbridge Hospitality; Oak Brook (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term & Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Residence Inn Oak Brook, part of Aimbridge Hospitality, seeks a Front Desk Agent to deliver warm welcomes, smooth check-ins, and courteous departures. You’ll be the face of the hotel, handling reservations, requests, and guest needs with a friendly, professional touch.

Ideal candidates will have a high school diploma (or equivalent), familiarity with hotel management software and Microsoft Office, and a passion for hospitality. This is a full-time on-site role with competitive benefits.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Residence Inn Oak Brook, part of Aimbridge Hospitality, seeks a Front Desk Agent to deliver warm welcomes, smooth check-ins, and courteous departures. You’ll be the face of the hotel, handling reservations, requests, and guest needs with a friendly, professional touch.

Ideal candidates will have a high school diploma (or equivalent), familiarity with hotel management software and Microsoft Office, and a passion for hospitality. This is a full-time on-site role with competitive benefits.