Guest Experience Pro: Front Desk & Check-In Specialist

Aimbridge Hospitality; Pocatello (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability

Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality seeks a Front Desk Agent to lead guest experiences with warm welcomes, efficient check-ins, and gracious departures. You’ll be at the face of the hotel, ensuring smooth front desk operations behind the scenes with reservations, requests, and daily tasks.

Ideal candidates have a high school diploma, familiarity with hotel software and MS Office, and a passion for hospitality. Benefits are available after an initial period, including Daily Pay and health coverage.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: deliver warm, top-tier service and memorable stays.
• Communication Champ: convey messages clearly and coordinate with team effectively.
• Quick-Thinking Problem Solver: address issues promptly to maintain smooth operations.
• Multitasking Marvel: manage reservations, check-ins, check-outs and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality seeks a Front Desk Agent to lead guest experiences with warm welcomes, efficient check-ins, and gracious departures. You’ll be at the face of the hotel, ensuring smooth front desk operations behind the scenes with reservations, requests, and daily tasks.

Ideal candidates have a high school diploma, familiarity with hotel software and MS Office, and a passion for hospitality. Benefits are available after an initial period, including Daily Pay and health coverage.