Guest Experience Front Desk Agent | Daily Pay & Benefits

Aimbridge Hospitality; Charlotte (NC); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a friendly Front Desk Agent for our Charlotte area Hilton property. You will greet guests, manage check-ins/outs, and handle requests with a warm, professional demeanor.

The role involves coordinating with the team to ensure smooth operations and memorable stays for guests. The position requires a high school diploma or equivalent, familiarity with hotel management software and MS Office, and a passion for service.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home.
• Communication Champ: You know how to get the message across clearly, confidently, and with a smile.
• Quick-Thinking Problem Solver: When challenges pop up, you’re on it and turn hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins/check-outs, and financial details; you keep it organized.

Skills

Guest service excellence

Communication skills

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a friendly Front Desk Agent for our Charlotte area Hilton property. You will greet guests, manage check-ins/outs, and handle requests with a warm, professional demeanor.

The role involves coordinating with the team to ensure smooth operations and memorable stays for guests. The position requires a high school diploma or equivalent, familiarity with hotel management software and MS Office, and a passion for service.