Guest Experience Front Desk Agent

Sunridge Hotel Group; Westminster (CO); On-site; USD 29,000 - 37,000; Full time

Job summary

Sunridge Hotel Group seeks a Front Desk/Guest Service Agent to welcome guests, register them, and assign rooms while safeguarding guest records. The role also handles wake-up calls, routes calls, and assists with guest requests.

Responsibilities include cash handling, accurate record-keeping, and supporting sales/marketing efforts under the General Manager's direction. Marriott experience preferred; 3-5 days per week schedule.

Qualifications

• Experience/ability to greet, register and assist guests with a professional demeanor.

Responsibilities

• Greets, registers, and assigns rooms to guests.

Skills

Problem solving

Customer service

Teamwork

Adaptability

Attendance

Dependability

Initiative

Planning

Professionalism

Quality

Safety

Job description

Sunridge Hotel Group seeks a Front Desk/Guest Service Agent to welcome guests, register them, and assign rooms while safeguarding guest records. The role also handles wake-up calls, routes calls, and assists with guest requests.

Responsibilities include cash handling, accurate record-keeping, and supporting sales/marketing efforts under the General Manager's direction. Marriott experience preferred; 3-5 days per week schedule.