Evening Front Desk & Guest Experience Specialist

Sunridge Hotel Group; Sedona (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Sunridge Hotel Group seeks a Front Desk/Guest Service Agent in Sedona to welcome guests, register rooms, and handle calls during the 3:00pm–11:30pm shift, including weekends. You will manage cash, maintain registration and pass-on logs, assist with guest requests, and support sales efforts while keeping the lobby and public areas clean and organized.

A positive attitude, strong communication skills, and teamwork are essential, as you collaborate with housekeeping and management to deliver a

Qualifications

• Ability to read and interpret documents.
• Able to write routine reports.
• Communicate effectively with guests.
• Basic math for cash handling.

Responsibilities

• Greet and check in guests.
• Handle guest requests and complaints.
• Manage cash drawer during shift.
• Maintain records of registrations.
• Answer calls and route messages.
• Keep front desk and lobby tidy.

Skills

Customer service

Problem solving

Teamwork

Adaptability

Attendance

Organizational skills

Communication

Professionalism

Education

No formal education required

Tools

Computers basic skills

Job description

Sunridge Hotel Group seeks a Front Desk/Guest Service Agent in Sedona to welcome guests, register rooms, and handle calls during the 3:00pm–11:30pm shift, including weekends. You will manage cash, maintain registration and pass-on logs, assist with guest requests, and support sales efforts while keeping the lobby and public areas clean and organized.

A positive attitude, strong communication skills, and teamwork are essential, as you collaborate with housekeeping and management to deliver a