Guest Experience Front Desk Agent

Lexima; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hilton Garden Inn in San Antonio, TX is seeking a Front Desk Agent to provide attentive, courteous service to guests from check-in to checkout. You will manage reservations, answer inquiries and coordinate with other hotel teams to ensure a seamless guest experience.

The role requires strong communication skills, cash handling experience, and the ability to work weekends and holidays. A high school diploma is required; fluency in English and a valid driver's license are essential.

Qualifications

• High school diploma or equivalent required.
• Fluent in English and able to work weekends/holidays.
• Experience in hospitality and cash handling preferred.

Responsibilities

• Provide attentive, courteous service to guests from check-in to checkout.
• Handle check-ins/outs, reservations, and guest inquiries.
• Maintain lobby and front desk area, follow cash handling procedures.
• Coordinate with hotel teams to ensure guest satisfaction.

Skills

Customer service

Cash handling

Communication skills

Problem solving

English fluency

Education

High school diploma

Hospitality degree preferred

Tools

Front desk software

Job description

Hilton Garden Inn in San Antonio, TX is seeking a Front Desk Agent to provide attentive, courteous service to guests from check-in to checkout. You will manage reservations, answer inquiries and coordinate with other hotel teams to ensure a seamless guest experience.

The role requires strong communication skills, cash handling experience, and the ability to work weekends and holidays. A high school diploma is required; fluency in English and a valid driver's license are essential.