Guest Experience & Front Desk Administrator

Home Base Arkansas; Conway (AR); On-site; USD 28,000 - 38,000; Full time

Job summary

Westrock Coffee Conway seeks a professional Receptionist to be the welcoming face of the site. You will greet visitors, manage the front office, and support HR and plant management with administrative tasks.

Responsibilities include logging visitors, coordinating with Teams to locate personnel, issuing badges, handling mail, and preparing conference rooms for on-site visits. Proficiency in MS Office and strong communication are essential.

Qualifications

• MS Office Proficiency required.
• Front office experience is advantageous.
• Professional attitude and adherence to dress code.

Responsibilities

• Greet visitors and serve as front-line contact for employees and vendors.
• Maintain visitor log with names, companies, and contacts.
• Issue badges to employees, temps, and contractors; manage NDA signatures.

Skills

MS Office Proficiency

Front office experience

Professionalism & dress code

Written and verbal English

Communication skills

Time management

Job description

Westrock Coffee Conway seeks a professional Receptionist to be the welcoming face of the site. You will greet visitors, manage the front office, and support HR and plant management with administrative tasks.

Responsibilities include logging visitors, coordinating with Teams to locate personnel, issuing badges, handling mail, and preparing conference rooms for on-site visits. Proficiency in MS Office and strong communication are essential.