Front Desk & Visitor Experience Specialist

Westrock Coffee Company; Conway (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

Westrock Coffee Company in Conway seeks a Receptionist to be the welcoming face of the site, greeting visitors and employees and coordinating with HR. You will manage visitor sign-in, direct guests, and provide administrative support to HR and plant management.

Responsibilities include issuing badges, handling mail and supplies, reserving conference rooms, and ensuring a professional, organized front office. Office hours are TBD, with a pay rate of $18.00 per hour.

Qualifications

• Work experience in a front office or related field preferred.
• Proficiency in MS Office applications.
• Professional attitude and adherence to a dress code.
• Strong written and verbal English communication; other languages a plus.

Responsibilities

• Greet visitors, guests, employees, and vendors and maintain visitor logs.
• Receive visitors and direct them to the appropriate personnel via Teams.
• Provide administrative support to HR and plant management; assist as needed.
• Issue badges for employees, temps, and contractors; manage PPE and safety gear.

Skills

Front office experience

MS Office proficiency

Communication skills

English proficiency

Tools

MS Office

Job description

Westrock Coffee Company in Conway seeks a Receptionist to be the welcoming face of the site, greeting visitors and employees and coordinating with HR. You will manage visitor sign-in, direct guests, and provide administrative support to HR and plant management.

Responsibilities include issuing badges, handling mail and supplies, reserving conference rooms, and ensuring a professional, organized front office. Office hours are TBD, with a pay rate of $18.00 per hour.