Customer Experience Associate — Retail & Food Service

Royal Farms; Edgewater (MD); On-site; USD 21,000 - 26,000; Part time

Job summary

Royal Farms seeks a Customer Service Associate to support store leadership with food prep, POS transactions, stocking, and upkeep in Edgewater, MD. You will engage customers with friendliness, efficiency, and professionalism to uphold our brand standards.

Responsibilities include greeting customers, answering questions, operating the register, handling fuel transactions, and ensuring safety and sanitation. Flexible shifts, including weekends, are required.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.
• Prior experience in food service and/or customer service is preferred.

Responsibilities

• Greet and acknowledge customers, uphold high service standards, and assist with product selection.
• Operate the register, manage payments, fuel cards, and ensure drawer balance at shift end.
• Follow ID verification laws for age-restricted products like alcohol or tobacco.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products, check expirations, and maintain store cleanliness and safety.

Skills

Strong communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms seeks a Customer Service Associate to support store leadership with food prep, POS transactions, stocking, and upkeep in Edgewater, MD. You will engage customers with friendliness, efficiency, and professionalism to uphold our brand standards.

Responsibilities include greeting customers, answering questions, operating the register, handling fuel transactions, and ensuring safety and sanitation. Flexible shifts, including weekends, are required.