Guest Experience & Facilities Coordinator

CBRE; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

CBRE, a global leader in commercial real estate services, seeks a Workplace Experience Coordinator in Dallas to deliver world-class service to employees and guests in a designated building.

You will greet visitors, manage passes, answer calls, coordinate events, and support office services such as mail and supplies, while adhering to security protocols. This role emphasizes professionalism, organization, and proactive problem-solving.

Qualifications

• Strong communication skills to exchange straightforward information.
• Excellent organizational skills and ability to manage multiple tasks.
• Attention to detail in visitor management and office support.

Responsibilities

• First point of contact for all visitors and guests entering the facility.
• Answer the telephone professionally and assist with presentations as needed.
• Coordinate recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders; coordinate mail, office supplies, and onboarding.
• Address inquiries or complaints with a professional customer-service approach.
• Organize on-site events, secure spaces, set up/tear down, and deliver supplies.
• Follow security and emergency procedures and notify appropriate parties as required.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain details clearly within the team and follow manager directions.

Skills

Communication skills

Organization

Attention to detail

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Microsoft Office

Job description

CBRE, a global leader in commercial real estate services, seeks a Workplace Experience Coordinator in Dallas to deliver world-class service to employees and guests in a designated building.

You will greet visitors, manage passes, answer calls, coordinate events, and support office services such as mail and supplies, while adhering to security protocols. This role emphasizes professionalism, organization, and proactive problem-solving.