Guest Experience & Facilities Coordinator

Global Business Transformation Solutions, LLC (GBTS); Cleveland (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a professional and customer service focused Service Specialist to join the client’s office. You will provide administrative support, hospitality, and facilities services to ensure a smooth daily operation.

The role requires multitasking, professionalism, and the ability to lift up to 40 lbs. The position runs 38 hours per week, Tue-Fri and Sat shifts, with a comprehensive benefits package offered.

Qualifications

• 1+ year of experience in a customer services field.
• Ability to multitask with attention to detail.
• Ability to lift or move 40 lbs or greater.
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Responsibilities

• Deliver an elevated guest experience by greeting visitors, responding to requests promptly, and maintaining a professional and welcoming environment.
• Prepare and set up meeting rooms according to event specifications, including furniture arrangements, audiovisual equipment, and catering support.
• Coordinate and provide food and beverage services for meetings, including breakfasts, lunches, refreshments, and catered events.
• Conduct regular inspections of conference rooms, office spaces, pantry areas, and kitchens to ensure cleanliness, organization, and proper stocking of supplies.
• Maintain visiting offices and temporary workspaces by ensuring they are cleaned, organized, and fully prepared for daily use.
• Support operational service requests, including supply deliveries, event support, equipment setup, and other hospitality-related tasks.

Education

High School Diploma or GED

Job description

Opensity Solutions is seeking a professional and customer service focused Service Specialist to join the client’s office. You will provide administrative support, hospitality, and facilities services to ensure a smooth daily operation.

The role requires multitasking, professionalism, and the ability to lift up to 40 lbs. The position runs 38 hours per week, Tue-Fri and Sat shifts, with a comprehensive benefits package offered.