Guest Experience & Events Coordinator

CBRE; Battle Creek (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests. You will be the first point of contact, greet visitors, manage passes, and coordinate events and workplace services on site.

Ideal candidates will have a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office. This role emphasizes customer service and efficient problem solving within established procedures.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• High School Diploma or GED with up to 2 years of job-related experience.
• Proficient with Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and ability to follow routines.

Responsibilities

• Greet visitors and issue passes, following security protocols.
• Answer calls professionally and create presentations for groups.
• Arrange and confirm recreational, dining, and business activities for requestors.
• Manage janitorial or maintenance work orders and coordinate workplace services.
• Address inquiries with a customer-service mindset and offer solutions.
• Organize on-site events, secure spaces, set up and tear down, arrange supplies.
• Follow security procedures and coordinate with vendors as needed.
• Explain information clearly and follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests. You will be the first point of contact, greet visitors, manage passes, and coordinate events and workplace services on site.

Ideal candidates will have a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office. This role emphasizes customer service and efficient problem solving within established procedures.