Guest Experience Educator — Inclusive, Energetic Retail Role

lululemon; Miami Beach (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Fitness & yoga classes

Job summary

lululemon Athletica Inc. in Miami Beach, FL is seeking an Educator to deliver world-class guest service and product education. You will connect with guests, share product knowledge, and authentically reflect our community and culture in-store.

The Educator role emphasizes engaging with guests, driving omnichannel solutions, and contributing to a luxury shopping environment through teamwork and a commitment to inclusivity and personal growth.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Right to Work documentation and any local requirements (EMEA only) if applicable.
• Must have the ability to travel to assigned store with their own transportation.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED

Job description

lululemon Athletica Inc. in Miami Beach, FL is seeking an Educator to deliver world-class guest service and product education. You will connect with guests, share product knowledge, and authentically reflect our community and culture in-store.

The Educator role emphasizes engaging with guests, driving omnichannel solutions, and contributing to a luxury shopping environment through teamwork and a commitment to inclusivity and personal growth.