Guest Experience Educator

lululemon; Edina (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Wellness programs

Job summary

lululemon Athletica Inc. is hiring an Educator to deliver world-class guest experiences in our retail stores.

You will educate guests on product benefits, drive seamless in-store and omnichannel transactions, and move across the floor to engage with customers and support store operations. Applicants should be able to work in a fast-paced environment, be passionate about our community, and contribute to an inclusive team.

Qualifications

• Inclusion and diversity foster an inclusive environment.
• Integrity and honesty in all actions.
• Strong focus on guest experience and service excellence.
• Personal responsibility and accountability in duties.
• Self-awareness and respectful communication.
• Team collaboration to ensure article guest experiences.
• Enthusiasm and energetic engagement with guests and team.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests' needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value.
• Facilitate seamless guest transactions and omnichannel programs.
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and work with leadership to resolve issues.
• Contribute to a respectful, inclusive team environment.
• Establish productive relationships with team members.
• Collaborate to ensure optimal guest experience and store operations.
• Perform product presentation tasks and restock items.
• Use in-store technology to support operations.
• Maintain a clean, luxury environment.
• Follow safety policies to ensure a safe workplace.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Job description

lululemon Athletica Inc. is hiring an Educator to deliver world-class guest experiences in our retail stores.

You will educate guests on product benefits, drive seamless in-store and omnichannel transactions, and move across the floor to engage with customers and support store operations. Applicants should be able to work in a fast-paced environment, be passionate about our community, and contribute to an inclusive team.