Guest Experience Educator - Inspire Customers & Community

Lululemon Athletica Inc.; Miami Beach (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Job summary

lululemon is seeking an Educator to deliver world-class guest service in our Miami Beach store. You will educate guests on performance apparel, share product knowledge, and connect with the community while upholding the brand’s inclusive culture.

You’ll collaborate with teammates to ensure an exceptional guest experience, manage stock presentation, and use in-store tech to support operations and safety. Training and growth opportunities are emphasized.

Qualifications

• Must have excellent guest service and communication skills.
• Ability to engage guests and understand their needs to provide solutions.
• Strong team player with a positive attitude and inclusive mindset.

Responsibilities

• Interact with guests to deliver a great experience and respect their time.
• Assess guest needs to provide tailored purchase and return solutions.
• Provide technical product education and articulate product value.
• Facilitate seamless transactions and omnichannel programs per company standards.
• Move dynamically on the floor to engage guests and address store needs.
• Gather guest feedback and work with leadership to resolve issues.

Skills

Guest experience

Sales skills

Communication

Teamwork

Flexibility

Adaptability

Education

High school diploma, GED, or equivalent

Job description

lululemon is seeking an Educator to deliver world-class guest service in our Miami Beach store. You will educate guests on performance apparel, share product knowledge, and connect with the community while upholding the brand’s inclusive culture.

You’ll collaborate with teammates to ensure an exceptional guest experience, manage stock presentation, and use in-store tech to support operations and safety. Training and growth opportunities are emphasized.