Guest Experience Educator — Product Education & Connection

Lululemon Athletica Inc.; Hendersonville (TN); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Zusammenfassung

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores in the United States. You will educate guests on product benefits, assist with purchases, and guide omnichannel options while maintaining a dynamic presence on the shop floor.

The role emphasizes inclusivity, teamwork, and exceptional service as core values that drive store performance and guest satisfaction. You will engage with customers, share product education, and support store operations,

Qualifikationen

• Must be legally authorized to work in the country in which the store is located
• Willing to work a flexible schedule including evenings, weekends, and holidays
• Willing to move through a store for most of a shift to help guests and accomplish work

Aufgaben

• Interact with guests to ensure a great guest experience in a manner that values guests' time
• Assess guests' needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences
• Establish supportive relationships with all team members
• Collaborate with team members to ensure optimal guest experience and store operations
• Perform product presentation tasks and restock/store maintenance
• Use in-store technology to support store operations and guest experiences
• Perform cleaning tasks and maintain luxury environment

Kenntnisse

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Collaboration and Teamwork

Enthusiasm

Self-Awareness

Personal Responsibility

Ausbildung

High school diploma/GED

Jobbeschreibung

lululemon is seeking an Educator to deliver world-class guest experiences in our retail stores in the United States. You will educate guests on product benefits, assist with purchases, and guide omnichannel options while maintaining a dynamic presence on the shop floor.

The role emphasizes inclusivity, teamwork, and exceptional service as core values that drive store performance and guest satisfaction. You will engage with customers, share product education, and support store operations,