Guest Experience Educator | Luxury Retail

Lululemon; Park City (UT); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Retirement plan matching

Fitness & yoga classes

Job summary

lululemon Athletica Inc. in Park City, UT is seeking an Educator to deliver world-class guest service, share product education, and embody our community and culture.

This role centers on engaging guests, presenting products, and supporting store operations within a fast-paced luxury retail setting. The Educator will move on the sales floor to assist guests, collaborate with teammates, and uphold safety and store policies while maintaining the energy of the environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Guest Experience: Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Guest Experience: Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Guest Experience: Provide technical product education by articulating the value and benefit of the product.
• Guest Experience: Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Guest Experience: Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Guest Experience: Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Working with Others: Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Working with Others: Establish supportive and productive relationships with all team members.
• Working with Others: Collaborate with team members to ensure optimal guest experience and support store operations.
• Operations: Perform product presentation tasks according to company standards.
• Operations: Use in-store technology to support store operations and provide positive guest experiences.
• Operations: Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Operations: Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Operations: Perform work in accordance with applicable policies, procedures, and laws or regulations.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica Inc. in Park City, UT is seeking an Educator to deliver world-class guest service, share product education, and embody our community and culture.

This role centers on engaging guests, presenting products, and supporting store operations within a fast-paced luxury retail setting. The Educator will move on the sales floor to assist guests, collaborate with teammates, and uphold safety and store policies while maintaining the energy of the environment.