Guest Experience Educator & Product Specialist

Lululemon Athletica Inc.; El Segundo (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health and dental

Paid time off

Retirement matching

Employee discount

Fitness classes

Parental top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest service in our retail store. You will educate guests on products, engage with the community, and help create a welcoming, luxury shopping experience.

This role emphasizes inclusivity, teamwork, and a positive store environment. Your responsibilities include assisting with merchandising, using store tech, and supporting omnichannel options while ensuring safety and adherence to policies.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Must have the Right to Work documentation and related local requirements (EMEA only).
• Must be able to travel to the assigned store with own transportation.

Responsibilities

• Interact with guests to ensure a great guest experience and respect guests' time.
• Provide technical product education by communicating the value and benefits of the product.
• Assist with store operations, including merchandising, restocking, and maintaining a luxury environment.
• Support omnichannel programs (buy online/ pickup in store, phone sales, ship from store) per standards.
• Receive guest feedback and partner with leadership to address issues.

Skills

Guest Experience

Collaboration and Teamwork

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest service in our retail store. You will educate guests on products, engage with the community, and help create a welcoming, luxury shopping experience.

This role emphasizes inclusivity, teamwork, and a positive store environment. Your responsibilities include assisting with merchandising, using store tech, and supporting omnichannel options while ensuring safety and adherence to policies.